KRISTA DAMANN
Tampa,FL
Summary
East Coast Sales & IT Specialist with expertise in automated doors, windows, and access control solutions. Skilled in developing and managing customer relationships, supporting sales growth, providing technical product guidance, and implementing automation solutions for residential, commercial, and architectural applications. Strong knowledge of door and window automation technologies, system integration, troubleshooting, and dealer/customer support.
Overview
5
5
years of professional experience
Work History
East Coast Sales and IT Specialist Manager
AutoSlide LLC
Tampa , FL
05.2025 - Current
- Guided clients in defining door and window automation requirements to enhance system alignment with user needs.
- Facilitated customer setups of home automation systems and resolved issues to ensure optimal functionality and user satisfaction.
- Provided technical support and troubleshooting for home automation systems after installation.
- Installed smart devices and verified connectivity and functionality across platforms.
- Trained installers on system operation to improve user experience and satisfaction.
- Performed troubleshooting to diagnose and resolve system issues.
- Interpreted blueprints and technical drawings for accurate installations.
GOVERNMENT CONTRACT ADVISOR
FAMR
Tampa, FL
01.2025 - 04.2025
- Engage potential clients through calls, emails, and social media, increasing client base.
- Guide clients in government contract processes, enhancing understanding and compliance, which led to a marked increase in successful bids
- Support SBA clients with registrations, improving participation in certification programs.
- Facilitate client understanding of Sam and PIEE Registrations, boosting successful enrollments.
- Assist in WOSB, HUBZone, 8(a), SDVOSB, and VOSB certifications, while expanding client opportunities.
- Fostered strong relationships with clients through personalized guidance, enhancing their confidence in navigating government contracts.
- Streamlined client onboarding processes, leading to noticeable gains in successful registrations and improved satisfaction.
SALES SPECIALIST
Lowe's
Pinellas Park, FL
10.2021 - 02.2025
- Top Sales Specialist in the region competing with 100s of sales specialists generating over 3 Million in one fiscal year resulting being the top 3% for 4 quarters.
- Promoted the value of the customer loyalty program leading to 265 credit loyalty sign ups in 1 year.
- Collaborated directly with potential customers, providing install contract estimates, product estimates, and building trust in customers that resulted in continuous return customers.
- Proficient in the multiple sales systems the company uses including POS, Genius, SalesForce, and WorkDay.
- Top Lead generator in store to ensure future sales installation sales.
- Resolved customer issues due to delivery, product availability, vendor/ PO issues, and installation issues that would fit the customer's and the business needs.
SALES SPECIALITY MANAGER
Lowe's
Pinellas Park, FL
10.2021 - 01.2025
- Led sales and installation teams, achieving top 7 district sales and Supervisor of the Year.
- Enhanced inventory accuracy by 85% over four years, boosting operational efficiency.
- Oversaw employee scheduling and payroll using KRONOS and Workday, optimizing workforce management.
- Resolved customer complaints swiftly, improving satisfaction and driving sales growth.
- Monitored P&L reports to identify trends, enabling strategic adjustments for improved financial health and operational efficiency.
- Fostered effective communication between sales and installation teams, driving noticeable gains in customer satisfaction and streamlined operations.
Education
Associate of Science - AS Business Administration/ Management
Mount Aloysius College
Skills
- Home automation systems
- Smart device installation
- Technical support
- Installation Training
- Project management
- Home automation troubleshooting
- Inventory management
- Home Automation and Construction Sales
Timeline
East Coast Sales and IT Specialist Manager
AutoSlide LLC
05.2025 - Current
GOVERNMENT CONTRACT ADVISOR
FAMR
01.2025 - 04.2025
SALES SPECIALIST
Lowe's
10.2021 - 02.2025
SALES SPECIALITY MANAGER
Lowe's
10.2021 - 01.2025
Associate of Science - AS Business Administration/ Management
Mount Aloysius College